Privacy Policy

1. Introduction

This Privacy Policy explains how Sully's Driving School ('we', 'us', 'our') collects, uses, stores, and protects personal data. By accessing our website, booking lessons, or interacting with our services, you agree to this policy.

We aim to comply with UK GDPR and applicable data protection laws. However, by using our services, you acknowledge and accept the limitations outlined in this policy.

2. Data We Collect

We may collect, process, and store the following data:

• Full name
• Email address
• Phone number
• Address and postcode
• Date of birth
• Driving licence details (including licence number)
• Theory test information
• Booking preferences and availability
• Payment-related data (processed via third parties)
• Communication records (calls, WhatsApp, emails)
• Technical data (IP address, browser, device info)
• Any other data voluntarily submitted

We reserve the right to collect additional relevant data where necessary.

3. How Data Is Collected

Your data may be collected through:

• Website forms
• Booking platforms
• Phone, WhatsApp, email
• Cookies and tracking tools
• Third-party integrations

We currently use third-party systems (e.g. form providers and booking software), which may change at any time without notice.

4. How We Use Your Data

We use your data to:

• Manage bookings and lessons
• Communicate with you
• Provide customer support
• Maintain records
• Improve services and operations
• Comply with legal obligations

We may also use anonymised or aggregated data for internal analysis.

5. Third-Party Services

We use third-party providers for forms, bookings, communication, and payments.

• These providers may collect, store, and process your data
• They may operate outside the UK
• Their policies apply independently

We are not responsible for the actions, security, or compliance of third-party services. We may change providers at any time without notice.

6. Data Storage & Retention

• Data may be stored by us and/or third parties
• We retain data for as long as necessary for operational, legal, or business purposes
• We may retain data even after services end

7. Cookies & Tracking

We and third parties may use cookies and similar technologies to:

• Improve user experience
• Analyse traffic
• Store preferences

By using our website, you consent to this.

8. Data Security

We take reasonable measures to protect data. However:

• No system is completely secure
• Data transmission is at your own risk

We are not liable for breaches beyond our control.

9. Your Rights

Under UK GDPR, you may request:

• Access to your data
• Correction of inaccurate data
• Deletion (where applicable)

We may refuse requests where legally permitted.

10. Changes

We may update this policy at any time without notice. Continued use constitutes acceptance.

11. Contact

Use the website contact page or:

Phone / WhatsApp: 07506010834